At ML Jewellers and Kitchenware, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and secure your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment details (processed securely through third-party gateways)

b) Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Website usage data (pages visited, time spent, etc.)

c) Cookies & Tracking Technologies

We use cookies to enhance your shopping experience, remember preferences, and improve website performance.

2. How We Use Your Information

We use your information to:

  • Process and complete orders

  • Provide customer support

  • Send order updates and notifications

  • Improve website performance and user experience

  • Personalize product recommendations

  • Prevent fraudulent activities

  • Send marketing and promotional emails (only with your consent)

3. How We Protect Your Data

We implement industry-standard security measures to protect your information, including:

  • Encrypted payment gateways

  • Secure server hosting

  • Restricted access to personal data

  • Regular monitoring and security updates

We never share or sell your personal information to unauthorized third parties.

4. Sharing of Information

We may share your data only with:

  • Trusted service providers (delivery partners, payment gateways)

  • Legal authorities, if required by law

  • Technical partners helping us improve website performance

All third parties follow strict confidentiality agreements.

5. Cookies Policy

Our website uses cookies to:

  • Improve loading speed

  • Save your preferences

  • Analyze traffic

  • Offer a personalized shopping experience

You may choose to disable cookies through browser settings, but some website features may not work properly.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or update

  • Request deletion of your information

  • Unsubscribe from marketing emails

  • Ask how your data is used

To exercise these rights, you may contact us anytime.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.